![]() '''Try Firefox Troubleshoot Mode''' to see if the problem goes away. Read this answer in context □ 1 All Replies (2) As said above, and in the warning on the about:config page, changing settings in the advanced preferences may lead to issues, so although this is a relatively safe setting, be careful nonetheless. ![]() Please read Firefox advanced customization and configuration options to learn more.Īlthough this is the default and is most likely set, you can use about:config to check if is set to true. You should only do this if you know what you're doing. ![]() If this does not work, you can check to see if the audio api is on in the first place:Ĭhanging Firefox pref from the about:config page can sometimes break Firefox or cause strange behavior. (If you can't exit Firefox Troubleshoot Mode, please see Firefox is stuck in Troubleshoot Mode). To exit Firefox Troubleshoot Mode, just close Firefox and wait a few seconds before opening Firefox for normal use again. Please follow the steps in the Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems article to find the cause. If the issue is not present in Firefox Troubleshoot Mode, your problem is probably caused by an extension, theme or hardware acceleration. When the Firefox Troubleshoot Mode window appears, select "Open". (you may need to specify the Firefox installation path e.g. On Linux: Quit Firefox, go to your Terminal and run firefox -safe-mode.On Mac: Hold the option key while starting Firefox.On Windows: Hold the Shift key when you open the Firefox desktop or Start menu shortcut.If Firefox is not running, you can start Firefox in Troubleshoot Mode as follows: Click the menu button, click Help, select Troubleshoot Mode and click Restart in the "Restart Firefox in Troubleshoot Mode?" dialog that opens.If Firefox is open, you can restart in Firefox Troubleshoot Mode from the Help menu: ![]() See the Diagnose Firefox issues using Troubleshoot Mode article for details. Firefox Troubleshoot Mode (previously known as Firefox Safe Mode) is a special diagnostic mode that temporarily turns off hardware acceleration, disables add-ons (extensions and themes) and resets some settings. Try Firefox Troubleshoot Mode to see if the problem goes away. If "Troubleshoot Mode" fixes the issue, do the steps above for checking extensions. If not, try Firefox's "Troubleshoot Mode" to check if the extensions allowed in "Private Browsing" are the culprits, It also disables some settings that may be the cause instead. If the problem is solved, one of the extensions is inhibiting the audio api, disable all extensions and re-enable each one-by-one to find the culprit. Please first try the "Private Browsing" mode to reduce the number of extensions affecting the page. ![]()
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